Executive Summary

Global Container Line (GCL) is a Global Trading and Procurement Company that trades and sources many different for our customers. With discipline and ethics, GCL World Wide possesses a thorough understanding of the global procurement and trading market gained through our business experience since 1999.

ALL KIND TRADING BUSINESS OUR AIM TO BE KNOWN AS A PROFESSIONAL, EFFICIENT AND ACTIVE COMPANY TO DEAL WITH!! SO THE FOCAL POINT OF OUR IMAGINATION AND ACTIONS ARE OUR CLIENTS.

The company upholds the following values as a guideline to its operation and business transactions:

• Commitment
• Customer Value
• Teamwork
• Professionalism
• Flexibility / Adaptability
• Social Responsibility

We always try to provide best service for our valuable customers. Our company is located in Green Road area, Dhaka serving our customers from 1999. We provide highly reliable trading services as well as value-added customer-specific total trading solutions. The company provides a professional trading services to their businesses partners which are designed to be cost effective. With excellent customer service, customers can count on us to deliver best performance on their behalf. We always provide our services with our some very much professional employees. They know how much valuable your supply related goods.

So try to visit our office or call us at: +88 02 9640552, 9640553, 9640554

 Our executives will reach your door instantly to collect your valuable documents.

We work to satisfy our customers to their demands by putting our best strength and resources. We endeavor to provide cost efficient procurement on a larger scale, straight from the source solutions and services in the most demanding environments where lead times and supply locations are challenging.

 Our slogan "Customer satisfactions is our best asset & headache"

MISSION, VISIONS AND BUSINESS & OBJECTIVES

 Our Mission

GCL World Wide is committed to consistent pursuit of excellence dedicated to continually improving our business to provide our customers with products & services that fully satisfy the customer’s requirements. This commitment ensures high standards in quality and reliability of our products & services, with strict adherence to client requirements and policies and resourceful work force in being the most trusted service provider, creating “Delighted Customer”'.

Customer satisfactions are our best asset & headache, so it will be make us active and serious and will secure our success. We will stay by our theme make us pride in what we do. This will ensure to maintain a work environment where people enjoy coming to work and make him proud with trade. GCL mission is to:

• 'Exceed customers' expectations their goods
• Deliver value to our customers by providing the most reliable and efficient solutions through delivery networks
• Seek to lead the industry by instilling pride in our people, creating value for our stakeholders and sharing responsibility around the

Our Vision

"To be recognized and professional as one of the leading supply company in the Bangladesh by providing responsive, efficient, reliable and high quality services to our valuable clients.”

Our Vision is to provide our clients with quality products and customer services to include abiding by our word to follow through on our promises and commitment. We believe that exceeding our clients and customer’s expectation at every given opportunity is the only path to our mutual success and long lasting business relation.

Our Business Goals & Objectives

 We will achieve our goals and objectives through:

• The delivery of efficient and on time services through our expanding fleet of vehicles in Bangladesh
• The management of strategic partnerships to fulfil international transportation services whilst maintaining the single point of contact and accountability for delivering the services
• The relentless search and sourcing the best quality services at the most competitive pricing structures to provide to our customers in the public and private sector in
• Delivering of high quality and on time services that meet the customer’s expectation in terms of cost and quality
• The organic acquisition of customers within our targeted markets through our internal workforce

OUR SERVICES

• Trading Business
• Courier Service
• Air Cargo Service
• Sea Freight Service
• Ecommerce Shipping

COURIER SERVICES

GCL Express provides a global service for transit important & time-sensitive documents and parcels around the world, door-to-door, within committed transit times that meet your needs and expectations. Our International Express service is available with the ability to track shipments at any time of the day through our advanced online tracking system available at www.globalgroupbd.net

Our executives will reach your door instantly to collect your valuable documents.

• Express Courier Service
• Exports and Imports
• For documents and Samples
• Between Bangladesh and Rest of the world
• Delivery excluding or including duty taxes
• Pickup and delivery services
• Customs Clearance Service for export and import at Dhaka Airport
• Airport to Airport Air Freight Shipments
• Packaging services

AIR CARGO SERVICES

Fast Express might be your source for air freight services with the flexibility to meet your changing needs. With our comprehensive range of time-definite, guaranteed and cost-saving options, Fast Express can meet your air freight requirements with reliability and professionalism. Select from transit times ranging from Next Flight Out (NFO), Overnight, or Economy (General Freight) depending on your individual requests.

We can address any challenges you have with transporting your freight by providing innovative ideas and the means to develop and implement solutions to get the job done.

Our tracking systems and proactive approach to customer service provides you with timely updates about the status of your freight. These systems also provide Air Freight customer service teams the tools to keep your shipment on schedule and to provide real time communications with you, the customer.

• Air Charter
• Next Flight Out (NFO)
• Next Day Early A.M., Next Day by 12:00pm, Next Day by 5:00pm
• Domestic & International
• Import & Export
• Door-to-Door
• Air Consolidation Services

SEA FREIGHT SERVICES

Our Sea/Ocean Freight Services not only arranges for appropriate vessels but also handles the related formalities along with constant tracking of the shipment while it's in transit.

Fast Express enjoys a wide experience in Export and Import Sea/Ocean Freight forwarding services. It ensures efficient handling of your cargoes. We offer both FCL and LCL service with a wide choice of ocean carriers. This allows us the flexibility to provide more frequent sailings, additional vessel space and reliable schedules.

In addition to this, we also handle the related formalities along with constant tracking of the shipment. We offer following SEA FREIGHT Services

• Ocean Freight Export / Import
• Full container Load-FCL
• Less than Container Load-LCL
• Group age Container Service
• Reefer Container for perishable Shipments
• Flat Belt Container Service
• Open Top Container Service
• Order Follow-up Tracking
• Infrastructure and Services Facilities at all Sea Ports and Dry
• Dangerous Goods (DGR) Shipments
• Goods Removals Services
• Custom Brokerage, Duties & Taxes
• Warehousing, distribution and
• Transport Insurance Policy
• Multi-model transport operators / Door to door throughout the
• Project

ECOMMERCE SHIPPING

GCL Ecommerce shipping service provides standard domestic parcel pick-up, delivery and return solutions for business customers as well as e-commerce logistics and facilitation services.

DIFFERENTIATION STRATEGY

Differentiation strategies are essential for firms to be able to distinguish themselves from their competitors’ services- As the courier industry becomes more sophisticated, with technology also taking a center stage in its progress, firms need to offer differentiated courier services which will enable them retain their market share and growth.

SERVICE PROVIDED BY GCL

• GCL Express – Expedited Courier & Trucking Services
• GCL Distribution & Cross-Docking Services
• GCL Fleet Management – 3rd Party Delivery Services

And…We’re Expanding!

FACILITIES

• Quick service provided by a dedicated staff!
• Same Day or Next Day service
• No expensive withdrawal fees or binding contracts
• Clean, well-maintained facilities!
• Great inventory system and reporting capabilities!
• Secure
• Equipped with Fire suppression

Product portfolio

• Worldwide express network
• Pick-up service for shipments
• Quick and reliable transport to the consignee (door-to-door)
• On-time delivery with defined runtimes
• Complete and worldwide tracking & tracing
• Collective customs clearance in many countries
• Reliable handling of imports
• Procurement logistics
• Personal support service and designated contact person
• For all extremely urgent transfer orders
• Tailor-made solutions in every emergency situation
• National and international courier transportation (direct transports)
• No restriction on extent and weight of the shipments
• Comprehensive and one-on-one service
• Cash on delivery

TARGET MARKET

 Target market of GCL includes:

• Embassies and other governmental institutions
• Small, Medium and Large business owners and professionals those are in need of professional connections at far off

MARKETING GOALS

• Major marketing goal of GCL is to maintain its competitive presence in the minds of the consumers
• To maintain the timely courier delivery process and to stay in the market for a longer run
• To rise the weekly targets and orders of the whole company at least by 10% in next 6 months
• Maintain the customer base and increasing the new customer ration by 50% in upcoming months

MARKETING STRATEGIES

• To be fasted service provider in the courier delivery companies
• To maintain the logistics and operations of the company smoot and workable to earn big profits
• To use technological movements in enhancing for clients to track their orders at any time and place
• Making the services smooth and comfortable for clients that they pay higher prices happily for such fine courier services
• To differentiate the standers of quality from their competitor companies to raise the level of services for the comfort of its clients
• By providing superior services, a strong customer base should be maintained for the company which keeps on increasing day by

CONCLUSION

Experience and expertise IS a very powerful combination. Our experience in understanding clients’ requirements, coupled with our technical expertise has enabled us to provide trading business to many satisfied customers.

The fact that GCL provides Turnkey solutions and has the capacity to deliver all the required products and services; makes us unique in providing you the desired results. Our clients can have the comfort in being serviced by a professional company that has over the years demonstrated successful installations, some of which have been very complex.